In the small business sector, companies were forced to invest heavily into their IT infrastructure as they had no other choice but to have their employees shift to working from home and gain access to work remotely, migrated to the cloud, and bolstered their security. In an effort to assist employees who were new to the remote landscape with remaining productive, resilient, and dedicated to not only completing their work, but doing a good job, IT departments activated essential technologies that could be used to empower the remote work landscape.

A shaky and uncertain economy was yet another issue that had to be contended with, as were interruptions that took systems that were well-established by surprise. This prompted a lot of companies to reassess their budgets and scale back on expenses that they deemed non-essential – which, in many cases, included technology expenditures.

In order to acquire greater visibility into the legacy of these dynamic changes as business owners modified their operations and prepared for totally new market dynamics, Spiceworks Ziff Davis (SWZD) surveyed more than 1,000 tech buyers in companies located throughout Europe and North America in order to assess the information technology landscape. The findings of this survey were quite revealing.

Challenges Are Expected to Continue

The findings of the analysis that was performed by SWZD determined that may business owners expected the hardships that were unexpectedly thrust upon them and that they had no choice but to adjust to continue into 2022. Regardless of the obstacles that companies perceived, however, the annual study, which keeps tabs on trends over several years, revealed that businesses have a positive outlook about the future. They’re also more likely to invest in technology now than they were just two years ago.

Key Insights

The following is a rundown of the key insights that were revealed:

In 2021’s state of IT, 64 percent of businesses enabled a remote workforce were recorded. A more recent analysis found that future remote work found that 55 percent of companies boosted tech spending in order to address the needs that were created by a global crisis.

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